Protect & Improve
Every incident logged, numbered and followed to close.
A structured report for every incident and vehicle issue, with photos, emergency details and a follow-up trail your team can rely on.
What's inside
Incidents
Every on-road incident, logged and followed to close
- Incidents
- Driver Reports
- Numbering
- INC-0001, INC-0002 … one series per company
- At a glance
- Total incidents, last 30 days, open cases, resolved
- Each record
- Overview, Personnel, Response, Investigation, Follow-up
- From drivers
- Report Incident and Report Vehicle Issue, with photos
The problem
Incident details shouldn't be scattered across texts and email.
Photos on one phone, a police report number on a sticky note, follow-ups nowhere. When you need the full story, it's gone.
How FLO solves it
FLO gives every incident one structured record with its own INC number, from the first report to the final follow-up.
Inside Safety & Incidents
What it does, in detail.
INC numbering
Every incident gets a sequential INC number your whole team can reference.
Emergency response
Record whether police, fire or ambulance were called, injuries and the police report number.
Evidence & photos
Attach photos and details to the report.
Vehicle issues
Mechanical, tires, electrical, brakes, warning lights, glass and cleanliness, by severity.
Driver Reports
Incidents and vehicle issues drivers send from their app land in their own tab.
Follow-up
Overview, personnel, response, investigation and follow-up on every record.
How it works
Four steps, every time.
Report
A driver or manager opens the report form.
Document
Details, people, emergency response and photos.
Investigate
Work the case and record what you find.
Close
Follow up until it's resolved.
The specifics
The details your team will ask about.
Incident types
- Vehicle accident
- Vehicle damage
- Property damage
- Personal injury
- Customer issue
- Theft / security
- Safety incident or concern
- Other
Vehicle issue severity
- Low: minor, still operational
- Medium: requires attention
- High: urgent or grounded
Who it helps
Built for everyone at the station.
Operations Managers
One place for intake and follow-up.
Fleet Managers
Vehicle issues reported with photos and severity.
DSP Owners
A complete record when it matters most.
Drivers
A proper way to report from the road.
Keep exploring
Related areas of FLO.
- Each incident gets the next INC number in your company's series, such as INC-0001. Support tickets use SUP numbers.
- Yes. Report Incident and Report Vehicle Issue are on the driver app's home screen, with photos.
- No. FLO is a documentation tool and does not provide legal, insurance or regulatory advice.
- Yes. This week's incidents appear in the dashboard's This week panel.
FLO is a documentation tool. It does not provide legal, insurance or regulatory advice.
See Safety & Incidents with your own station.
Book a walkthrough with our team, or start a 30-day free trial and set it up yourself.
30-day free trial · Independent software, not affiliated with Amazon