Guides
Guides for running a DSP.
Practical, plain-language guides for DSP owners, operations managers and dispatchers, from building the week to closing out the day.
- Buyer's guide
Choosing DSP operations software
What Amazon DSP owners should look for in operations software: scheduling rules, the daily timesheet, fleet and device tracking, driver apps, incidents, rewards and pricing.
Read the guide - Scheduling
DSP driver scheduling
How Amazon DSPs can build a weekly driver schedule with shift cycles, a block on a seventh consecutive day, overtime flagged past 40 hours, and drivers accepting shifts from their phones.
Read the guide - Dispatch
Running the DSP morning launch
A practical checklist for Amazon DSP dispatchers: open the day with a morning report, pair every route with a driver, van, phone and power bank, publish the timesheet and handle swaps without losing track.
Read the guide - Daily operations
The DSP end-of-day report
What an Amazon DSP end-of-day report should cover: call outs, returns to station, incidents, equipment check-in and a named, time-stamped sign-off.
Read the guide - Fleet & equipment
Tracking vans and devices
How Amazon DSPs can keep one fleet list, know which vans are ready, and track who has every phone, power bank and gas card, with an assignment history for every hand-off.
Read the guide - Rewards
Driver rewards programs
How Amazon DSPs can run a driver recognition program with points, cash bonuses, a prize shelf and an approval step, so recognition is consistent and visible to drivers.
Read the guide - Comparison
FLO vs spreadsheets and group chats
A side-by-side look at running an Amazon DSP on spreadsheets and group chats versus a connected operations platform like FLO: scheduling, dispatch, fleet, equipment, incidents and reporting.
Read the guide - Reference
DSP glossary
Plain-language definitions of the terms used around Amazon DSP operations.
Open the glossary
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